The Indoor Plant Gallery strives to give each and every customer the best possible shopping experience. We are not required to provide a refund or replacement if you simply change your mind. Please communicate with us about your concerns regarding change of mind, we are very accomodating.
If the product you have purchased has a major problem: This is when the item is seriously damaged, has a problem that would have stopped you from buying the product had you know about it; the product is unsafe; the product is significantly different from the product description. If the product you received has a major problem please contact us with photos attached so we can make the appropriate arrangements for you.
You can buy with the confidence knowing that The Indoor Plant Gallery strives to give you the best possible customer experience. If you have any issues or concerns please feel free to contact us before or after sale, will be only too happy to assist.